Conditions of sale
These General Conditions of Sale and Use have as their object the purchase of products carried out remotely via the telematic network on the website www.mondosacro.it owned by Artegrecosud di Greco Ivan, based in Copertino (Lecce), Via Spallanzani n. 3, VAT number 03907990752. The General Conditions of Sale may be modified at any time, without prejudice to the user's right of withdrawal. Any changes and / or new conditions will be effective from the moment of their publication on the site. The applicable General Conditions are those in force on the date the purchase order is sent. Mondosacro.it reserves the right not to accept orders, coming from anyone, which are in some way incomplete or with incorrect information.
OBLIGATIONS OF THE CUSTOMER
The Customer is required, before confirming and forwarding his order, to carefully read the general conditions of sale. Sending the purchase order implies their full knowledge and acceptance.
All prices indicated on the Mondosacro.it website are expressed in Euros and are inclusive of VAT. Prices do not include shipping costs. Shipping costs are always charged to the customer and will be indicated at the end of the order in addition to the cost of the products purchased. Some promotions may offer discounts equal to shipping costs for orders above a certain value, therefore shipping costs may be reset to zero during the order confirmation. Mondosacro.it reserves the right to change prices at any time, but undertakes to apply the prices indicated on the Mondosacro.it website at the time the order is placed. Before confirming the purchase order, the description, photos and unit cost of each product ordered will be summarized, together with the total cost in case of purchase of multiple products and the relative shipping costs. Make sure of the final purchase price before confirming the order.
The description of the products offered on the Site is the one that the suppliers, under their own responsibility, have communicated to Mondosacro.it. The images relating to the articles are indicative, colors and other characteristics may differ slightly from the photos and descriptions shown on the site. Any differences are due to the craftsmanship performed and the different variants of the raw materials used. Further requests for personalization of the articles (color, material, dimensions ...) can be sent to the email address: firstname.lastname@example.org. The Customer will be informed about the feasibility of the items and any necessary price increases and will have the right to decide whether or not to accept the personalized item. The right of withdrawal cannot be exercised for a customized product. Artesacrashop.com reserves the right to accept or decline the personalization requests received.
For our online sales we use the register of payments therefore the invoice is issued only to companies or to those who expressly request it by communicating VAT number and SDI code, no later than 10 days from placing the order.
RIGHT OF WITHDRAWAL
The Customer has the right to exercise the right of withdrawal pursuant to art. 5 of Legislative Decree n. 185 of 22 May 1999. In particular, the Customer has the right to withdraw from any concluded order, without any penalty and without specifying the reason, no later than 14 days from receipt of the goods. Within this period, the request for withdrawal must be sent by e-mail to mondosacro.it. The Customer must also ensure that the items he intends to return are packaged correctly. Returned products must be intact and packaged in their original packaging, complete with any accessories. The returned products must be returned in a single shipment. Items from the same order that are returned and shipped at different times will not be accepted. The returned goods will be examined to assess any damage or tampering. The transport costs relating to the return remain the responsibility of the Customer.
All proposed products are covered by a two-year warranty for lack of conformity, pursuant to Legislative Decree 24/02. This legal guarantee covers any lack of conformity manifested within 2 years following the delivery date. Damages caused by misuse are not guaranteed and we will not be held responsible for direct or indirect damages deriving from improper use of the products. The costs related to the return of the item under warranty will be charged to the customer.
The legal guarantee could lapse or be partially applied in the following cases:
a) For any imperfection that can be considered desired by the manufacturer (eg craftsmanship).
b) For use or maintenance of the product that has proved harmful to its conservation.
c) For lack of conformity of which the Customer was aware at the time of placing the order.
d) For a Customer error resulting from an assembly that does not conform to the specifications indicated by the manufacturer.
APPLICABLE LAW AND JURISDICTION
This contract is regulated by the Italian law. The exclusive jurisdiction and forum for any legal action brought by the Buyer under this warranty or any further legal guarantees will be the Court of Lecce.